Dealer Officer - Full Time - Brisbane QLD

  • Extend Oz
  • Brisbane QLD, Australia
  • Sep 29, 2021
Full time Logistics

Job Description (daily duties, special requirements and any relevant experience necessary)

Extend Oz is looking to engage a dynamic Dealer Officer for logistics company we partnered with based in Brisbane, QLD.

Key Responsibilities include:

  • Punctual and effective follow-up and response to internal/external customer enquiries and concerns.
  • Be the first contact for day to day operational issues
  • Lead business relationships with internal/external customers
  • Assist in managing the customers' performance within agreed contractual specification
  • Identify opportunities for improvements in processes and procedures to ultimately enhance the customer experience.
  • Provide daily/weekly/monthly reports on business activities to the National Account Manager and Customer as/when required.

To be successful in this role you will need to have:

  • At least 2 years’ experience in a similar role, dealing with OEM's, Dealerships and/or Fleet Management.
  • Strong communication skills including written, verbal, presentation and effective persuasion skills.
  • Good computer skills and are experienced in Microsoft Office applications.
  • The ability to plan and execute according to plan.
  • Excellent organisational and time management skills, having the ability to cope well with multiple tasks and responsibilities.
  • Able to work independently with minimal supervision.
  • Able to work collaboratively and effectively in a team environment.
  • Customer-focused attitude and can handle stressful situations in a professional and effective manner.

If you have the knowledge and experience, we would like to hear from you! Please click “Apply Now”

How do employee's get to and from the work site i.e. shuttle bus? Cost?

Own car or bus

Any other instructions or relevant information?

N/A

What time will they need to meet on day 1?

6.45

Who will they be meeting on day 1? (please enter contact name)

Site Manager